Dear Valued VoiceComm Customer,

Beginning Friday, February 2 at 8 PM EST through Monday, February 5 at 8 AM EST, VoiceComm will implement changes to its backend systems to better serve you and improve business efficiencies. During this time, our website and order processing system will be down.

On Monday, February 5, a new portal called NetSuite MyAccount will go live. NetSuite MyAccount is a portal you will use to manage order and invoice history, credit card information, locations, and shipping and billing addresses.

What Steps Do You Need To Take NOW?


You'll receive an email from NetSuite MyAccount with a link and instructions for accessing and activating your NetSuite MyAccount.


You can also take action NOW and activate your new NetSuite MyAccount via this Reset Password link.

*Note: your NetSuite MyAccount username is the default email address on your company's account.


Once you access your NetSuite MyAccount, you MUST re-enter any credit cards you use under the Settings section of the Overview page. Due to PCI compliance, existing credit card information will not be carried over into the new system. You will be able to select the card entered in NetSuite MyAccount during checkout on your purchasing site.

We understand that you may have questions and concerns about order processing and your new NetSuite MyAccount. Please feel free to email us at, use the Live Chat feature on, or reach out to your sales support specialist or account manager directly for assistance.


Your VoiceComm Team